By Mark Graban
Highlights of “Boss Level Podcast” – Gen. Stan McChrystal and the Book “Team of Teams” I’ve read most of retired General Stanley McChrystal’s excellent book Team of Teams: New Rules …
Today at 3 PM, I’m doing a webinar at the invitation of the BC Patient Safety & Quality Council, as part of their “Quality Café” series. Thanks for the invitation! …
I enjoy “gemba visits” (of sorts) to wineries and vacations often focus on this walking, tasting, and learning. I usually read the wine column that’s in the Wall St. Journal …
Back in 2012, I blogged twice about aspects of Dr. Donald M. Berwick’s 1989 article in the New England Journal of Medicine titled “Continuous Improvement as an Ideal in Health Care.” …
I’m excited to be attending the annual Lean Coaching Summit today through Thursday in Austin. If you’re there, please say hi! Today, I’ve registered to take a class on a …
There are Dr. W. Edwards Deming quotes that get thrown around… one that sounds incredibly “pro-data” and others that say data and measures are not the only thing… which is …
An article from this week in 2010… Today’s New York Times has an outstanding article about Lean Healthcare and what Seattle Children’s Hospital calls C.P.I. or Continuous Performance Improvement. The …
A few of you sent me this sad article from the Wall St. Journal: “‘People Are Dying Here’: Federal Hospitals Fail Tribes.” I feel like I’ve some variation of this …
In this post, I write about a phrase that I heard many times when visiting Franciscan St. Francis Health in Indianapolis. How can this phrase help us challenge ourselves and …
Does the Phrase “Lean Transformation” Jump to a Solution? Another in the series of “do words matter?” posts… do phrases like “Lean Transformation” resonate as much as “Business Transformation?” — …
