By Mark Graban
Direct blog post link It’s not unusual to see individuals get blamed for systemic errors and problems. Case in point, this article: Delta Air Flight Attendant Makes Expensive Mistake After …
To read the article and comment, click here or leanblog.org/audio340. This is an article that I wrote, published on the Quality Digest website. It begins: “I can’t count how many …
Blog Post I was very excited to learn about an event that is being produced by GE, next Wednesday, September 6th, in New York City. I'm thrilled to have been …
Blog post From the post: This is really hard to write, as I was stunned and saddened by the recent passing of a good friend and colleague, Chris Burnham. Word …
Blog post When you do work related to processes, quality, improvement, and learning from mistakes… the universe has ways of testing you (or playing a prank on me). As I …
Blog post This is something from my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, that I shared on LinkedIn recently. Here's something I figured out thanks …
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Blog post This post shares a story I heard at the Michigan Lean Consortium annual conference earlier this week. They've been kind about sharing ideas and doing a book club …
Blog post page Below is some material that I wrote, but didn't use, in my book The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Maybe it …
Blog post with photos and more I was saddened to learn today that Masaaki Imai passed away, as announced this week by the organization he founded, KAIZEN Institute. He was …
