Category: Lean Leadership for Ops Managers

How does fact finding and problem solving work when folks on your team are stressed or frustrated or angry? When you and a team member see the same situation from …

Back in the day, I was making good money, but I still didn’t have any. Honestly, I couldn’t explain where the money went. And it didn’t make sense.  After a …

How do you choose a leader standard work template or tool based on your specific needs?  Robert Olinger and Steve Kane share the challenges they were facing and how they …

What leader standard work tool is the best? There’s not one! The leader standard work tool you should use is the method that works for your circumstances. Kara Cuzzetto shares …

Let’s be real. Leadership and management can be hard. And if you’re not careful, it can become lonely, too. That’s why building your squad is an activity worth investing time …

As operations executives and managers, we cannot sit on the sidelines when it comes to systemic racism. We need to lead boldly. Deondra Wardelle talks us through diversity, equity, and …

How do you develop a people-centric culture, while also sustaining your improvement efforts and growing the business? Matthew Nix shares how he successfully developed a close-knit culture among his team …

Are you a fan of one-on-ones? Most managers aren’t. But that’s because most managers haven’t had great one-on-ones modeled for them. If you want to lead through relationships, then valuable …

Employee engagement is an input to performance results. The relationship between a leader and employee is what drives engagement. So why do so many leaders fail to have engaging conversations? …

Employee Engagement. It’s the thing we all want. We know it leads to better results. We know it means that we have a better work environment. But what really drives …