Habitual Excellence — 3: Tony Milian on “Preoccupation with Failure”

http://www.valuecapturellc.com/he3

Today, Tony Milian, a senior advisor with Value Capture, talks about High Reliability Organizations. One important trait of HROs is a “preoccupation with failure” and Tony explores that theme in a conversation with Mark Graban. What are some examples of this trait and how can this help us in our journey to zero harm?