Habitual Excellence — 79: Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts [Webinar]

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ay 16, 2023, from 1 to 2:30 pm ET

A panel discussion with a team of leaders from Value Capture, LLC, clinicians, Continuous Improvement professionals, and DEIA practitioners (scroll down for bios):

  • Deondra Wardelle
  • Mark Graban
  • Debbie Sears Barnard
  • Alan Wikler, Psy.D.
  • Gerald Harris
  • Ken Segel

About the Session

Discover what getting to zero harm means and explore how getting to zero harm for patients and staff can be achieved by emphasizing the most fundamental aspect of Lean, actively showing respect for others.

Recognize how combining Continuous Improvement, Diversity, Equity, Inclusion and Accessibility (DEIA) and the four stages of Psychological Safety can promote health equity and improve patient and staff safety.

Discuss intentional approaches to create and develop equitable, psychologically and physically safe spaces for diverse healthcare staff and patients of underrepresented groups that benefit staff engagement and the overall patient experience.