Habitual Excellence: Applications of Lean Leadership Methods in Home-Based Care [Webinar]

Audio from a webinar that was presented on October 12, 2021

Presented by Cooper Linton
Associate Vice President, Duke HomeCare & Hospice

Learning Objectives

In this webinar, you will learn practical lessons that can be applied to any setting, not just home care:

  • The fundamentals that guided the Lean journey at Duke HomeCare & Hospice
  • Why committing to zero harm is such an important fundamental belief
  • Why it’s crucial for the organization to capture good catches, close calls, and near misses
  • How safety huddles and tiered huddles provide a structured format
  • Why “A3 thinking” must become the organizational culture
  • Challenges to implementing Lean in home-based care

Cooper Linton

Associate Vice President, Duke HomeCare & Hospice

Cooper Linton has worked in the healthcare industry for over 20 years with a passionate focus on home and community-based care. His professional background includes strategic planning, healthcare operations, certificate of need, marketing, business development, and healthcare construction. He currently serves as the associate vice president for Duke HomeCare, Duke Hospice, and Duke Home Infusion. Cooper also co-hosts a podcast, Edge of Aging, around healthcare and aging issues. He has a passion around healthcare access for the medically underserved as well as a desire to enhance access to services for caregivers.

Mr. Linton holds a Masters in Healthcare Administration and a Masters in Business Administration from the University of Alabama at Birmingham where he also completed his Graduate Certificate in Gerontology. Cooper believes that his greatest “real world” education came through his role as a caregiver while he shared the care-journey of his parents.When not working, Cooper is happily busy as a husband, father, and an avid outdoorsman.