Lean Blog — 480: Paul Critchley Interviews Mark Graban About “The Mistakes That Make Us”

Episode page with transcript, video, and more

For Episode #480 of the Lean Blog Interviews Podcast turns the tables, as regular host Mark Graban is interviewed today by a guest host, his friend Paul Critchley.

Paul was previously the host of the New England Lean Podcast and he’s been a guest of Mark’s in Episode #5 of the Lean Whiskey podcast series.

Today, Paul asks Mark questions about his new book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation, the general topic of learning from mistakes, and more.

Questions, Notes, and Highlights:

  • What was the origin of the My Favorite Mistake podcast?
  • What have you learned from your guests about PDCA / PDSA and learning from mistakes?
  • What’s your favorite mistake?
  • Iterating on improvements and engaging people in that process
  • What advice would you give to leaders and managers so they can incorporate a culture that encourages risk takin… that mistakes are okay with psychological safety?
  • Saying “I’m sorry” shows strength not weakness
  • What’d you wanna be when you were little?
  • What inspires you?
  • What’s one thing nobody knows about you?
  • What superpower do you wish you had?

The podcast is sponsored by Stiles Associates, now in its 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

This podcast is part of the #LeanCommunicators network