Here’s the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:
“Know normal from abnormal… right now!”
If the “visual” isn’t helping accomplish that goal, it’s probably not visual management. Visual management has two parts – the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.
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