Lean Blog Audio — Moving from “Visuals” to “Visual Management”


Here’s the Key to Visual Management:To me, the core of visual management is captured in this statement from Fujio Cho, now the honorary chairman of Toyota:

“Know normal from abnormal… right now!”

If the “visual” isn’t helping accomplish that goal, it’s probably not visual management. Visual management has two parts – the visual(something you see) and the management (the action you take based on the visual). Why do we have to manage the visual abnormality? To get better results.

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