Lean Blog Audio — What Does Kaizen Suggest About How to Incentivize People to Submit Ideas?

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Blog post: https://www.leanblog.org/audio316

I received a question from a healthcare leader who had read about the “idea card” format and method that Joe Swartz and I shared in our Healthcare Kaizen books.

I read your post about the Idea Card. Amazing! Have a follow up question. What does Kaizen suggest about how to incentivize people to submit ideas?

She’s asking about the “Kaizen” style and approach to continuous improvement.

I’ll share some of my reply along with some relevant excerpts from the book.

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