Lean Blog Audio — When Life Tests You: My Attempt to Donate a Couch Was Blocked by Bureaucracy

Blog post

When you do work related to processes, quality, improvement, and learning from mistakes… the universe has ways of testing you (or playing a prank on me). As I share at the end of the post, I failed that test in one way. A big way.

My wife and I had a 3-piece sectional couch that we've recently replaced, so we were looking to donate the old one to a good cause.

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