Lean Blog Audio — When Should We Lower a Target and When Should We Try Harder to Figure Out How to Reach It?


Today, I’m sharing a question from a reader who started their career at Toyota and now works at another company. See previous posts with reader questions.

The reader has given me permission to share this — to get your input — and there are no identifying details included:

I came across something interesting at work around goals that I wanted to share with you and perhaps get your thoughts.

At the beginning of the fiscal year, our manufacturing sites submitted their cost savings targets to me. I looked them over to make sure they both seem reasonable yet challenging and asked questions as needed. From there, I submitted them to the operations VP for final approval. The VP accepted them without question.

We’re at the end of the first quarter, and 3 of the 9 sites are not meeting their run rate target…

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