Lean Blog Interviews — 2: Norm Bodek – “Respect for Humanity” *

Remastered audio June 2021

Show notes https://www.leanblog.org/2  

In this podcast, I talk with Norman Bodek, author, lean consultant, and Toyota Production System expert. We talk about the Toyota principle of “respect for humanity” and how to stop blaming individual employees for problems or defects. Management is responsible for the design of the system, and therefore are also responsible for the results. Please visit www.leanblog.org for show notes, links and more information.