Lean Blog Interviews — 416: Brad Jeavons on How to Remotely Deploy Lean and Agile (Outside of Manufacturing)

Author of Agile Sales: Delivering Customer Journeys of Value and Delight

Show notes and links: https://www.leanblog.org/416

My guest for Episode #416, joining us from Brisbane, Australia, is Brad Jeavons, a principal consultant with SA Partners. His colleague Peter Hines was a guest in Episode #373.

Brad is the author of the book Agile Sales: Delivering Customer Journeys of Value and Delight.

Brad is also the host of The Enterprise Excellence podcast and I was his guest on Episode #20 of that series. You can also find the episode (and more) on YouTube.

Topics, questions, and links related to today’s episode include:

  • How did you get introduced to Lean? And to Agile?
  • What does growing up on a small farm have to do with it?
  • Connections between Toyota and farming
  • What do you mean by the McDonalds-ization of Lean and what problems does that cause?
  • What’s the story behind your book?
  • Key lessons about improvement work for remote workplaces? Lessons from the last year?
  • Why is it so important to focus on purpose? To start with why?
  • What are some of your key lessons related to People? Agile? 
  • What are some of your lessons about focusing on Process? 
  • Your perspective on Lean as a GM as opposed to being a “staff lean guy”?

The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

This podcast is part of the #LeanCommunicators network