My guest for Episode #423 of the Lean Blog Interviews Podcast is Laura Kriska, a Cross-Cultural Consultant and the author of the book The Business of We: The Proven Three-Step Process for Closing the Gap Between Us and Them in Your Workplace.
She was previously my guest on Episode 61 of the “My Favorite Mistake” podcast.
Laura was previously the author of the book The Accidental Office Lady: An American Woman in Corporate Japan, a book about her time as the first American woman to work for Honda in Tokyo, Japan. We talk about those experiences and so much more today.
Topics and questions:
- How did you get to become the first American woman to work at Honda HQ in Japan?
- What was it like working in the Ohio factory?
- Quality Circles
- Kaizen — We can always do things better
- What was an “office lady”?
- Adjustments to the Japanese working culture?
- You initiated a Quality Circle around the uniform for office ladies, tell us about that…
- “Let’s Abolish Women’s Uniforms”
- Use of data?
- Being careful with assumptions
- Studied it for a year
- What was the outcome?
- You describe Cultural laziness (now, “corporate carelessness”) – what do you mean by that? Can this apply to somebody who is new to a company culture, too??
I hope you enjoy the conversation.
The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.
This podcast is part of the #LeanCommunicators network.