Lean Leadership for Ops Managers — Everyone Needs Knowledge Management with Dr. Cynthia J. Young | 051

When team members leave their roles, what happens to all the institutional knowledge they have in their heads?

How much of a disruption is it when people move positions, retire, or go on extended absences?

Dr. Cynthia J. Young shares how everyone in the organization can use knowledge management to make these situations better.

What You’ll Learn from this Episode

  • What knowledge management is, and why organizations need it
  • How knowledge management applies to managers and individuals
  • The connection between knowledge management and how you take vacations
  • How you can get started with knowledge management

Get full show notes and more information here: