Lean Leadership for Ops Managers — Getting Meaningful and Actionable Plus – Delta Feedback for Improvement | 084

Have you ever walked away from a feedback session that didn't seem to be productive? Maybe it devolved into a complaint session, and there wasn't any focus on what we could do to improve the situation. As leaders, how we frame the conversation can turn unproductive sessions into meaningful and actionable feedback for improvement.  

In this episode, Jamie shares a simple method for evaluation, how to frame it for meaningful feedback, and adds a step to make it an improvement opportunity.

What You’ll Learn from this Episode

  • One Simple Method for Evaluation
  • Framing Plus/Delta for Constructive Meaningful Feedback
  • What Plus/Delta is Missing for Effective Future Improvement
  • Repeating Plus/Delta Evaluations to Build Culture

Get full show notes and more information here: https://processplusresults.com/podcast/084