My Favorite Mistake — 139: Technology & Business Leader Jinny Uppal on the Mistake of Going Too Fast — “In/Action”

Author of IN/ACTION: Rethinking the Path to Results.

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My guest for Episode #139 of the My Favorite Mistake podcast is Jinny Uppal, the author of the new book IN/ACTION: Rethinking the Path to Results.

Jinny is no stranger to driving contrary and innovative thinking. Uppal’s 20+ years of experience driving transformational growth by challenging existing norms in business is key to her success working with Fortune 500 telecom, eCommerce, and retail companies.

She is a technology and business leader with over 20 years’ experience driving transformative growth at Fortune 500 North American companies.

Most recently, she was Vice President of Strategy at a $12B North American retailer, driving transformative growth through new category launches and innovative store experiences

Jinny grew up in Mumbai and is a graduate of Florida International University and Harvard Business School. She has been a practitioner of Vedic and Buddhist meditation and breathwork since 2008.

In her new book, IN/ACTION: Rethinking the Path to Results, published by New Degree Press, Jinny Uppal explores the downside of the prevalent cultural bias for action even when it’s unnecessary or counter-productive. Capturing insights into the benefits of reflective thinking and strategic inaction, author Jinny Uppal presents a less stressful and more efficient way of achieving more by “doing” less.

You can enter to win a signed copy of Jinny’s book!

In today’s episode, Jinny shares her “favorite mistake” story about taking action too quickly, when she decided to re-use some technology from another part of her company… but she had to give up after it didn’t work out. That inspired her study of what happens when we rush to action.

We also talk about questions and topics including:

  • What is “breathwork”?
  • What are some mistakes that are made when we’re driven to action?
  • Example – Ron Johnson as CEO of JC Penney (read my blog post about this)
  • Advice: “let it simmer for a few days…”
  • Understanding cause and effect is very important… what types of errors do humans make in understanding (or misunderstanding) cause and effect relationships… does that drive the wrong actions?
  • Causes of bias to action problems?? Overconfidence
  • Overconfident — so convinced that you dismiss input
  • Is “bias for action” mainly a Western phenomenon?
  • Toyota expression — “go slow to go fast” — your reaction to that?
  • Did you do a prototype for your book?
  • Tell us the story behind the book… what inspired you?

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