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Author: Mark Graban

My Favorite Mistake

My Favorite Mistake — 332: From Medicare Fraud to Military Leadership: Learning Accountability After a Career-Defining Mistake (Dr. Josh McConkey)

In Episode #332 of My Favorite Mistake, Mark Graban talks with Dr. Josh McConkey — emergency physician, Air Force Reserve Commander, combat-deployed medevac leader, and Pulitzer Prize–nominated author. Known as …

My Favorite Mistake

My Favorite Mistake — 4: How a Lab Error Led to an Unnecessary Surgery

A 32-year-old woman in Switzerland underwent an unnecessary surgery after her lab sample was mixed up at Basel University Hospital. Doctors believed she had cervical cancer. She didn’t — but …

Lean Blog Audio

Lean Blog Audio — ‘The Rock’ Says Getting Lean is Something Anybody Can Do… If You Work At It

The blog post Dwayne “The Rock” Johnson once joked that his incredible physical transformation came from one simple routine: working out six hours a day, every day, for twenty years. …

Lean Blog Audio

Lean Blog Audio — 5 Big Lean Questions with Mark Graban: Purpose, Misconceptions, and the Path Forward

The blog post In this episode, Mark Graban flips roles and becomes the guest—answering five core Lean questions posed by longtime Lean thinker Tim McMahon of the A Lean Journey …

My Favorite Mistake

My Favorite Mistake — 331: Recovering from Workplace Bullying—and What Leaders Often Miss (Andy Regal)

My guest for Episode #331 of My Favorite Mistake is Andy Regal, a longtime media executive whose career has included leadership roles at The Wall Street Journal, MSNBC, Consumer Reports, …

Habitual Excellence

Habitual Excellence — 98: Moving Upstream to Preserve Health

Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webster, Chair of the Pittsburgh Futures Collaborative, and Ken Segel explore what it takes to …

Lean Blog Audio

Lean Blog Audio — Lean Without Layoffs: The Commitment That Makes Continuous Improvement Work

The blog post In this episode, Mark Graban explores one of the most misunderstood — and most essential — principles of Lean: the commitment to no layoffs due to improvement. …

My Favorite Mistake

My Favorite Mistake — 3: How a Landing Gear Error Was Caught Before Disaster

In this Mistake of the Week, Mark Graban breaks down an incident involving an American Airlines A319 on final approach to Phoenix — captured on video with its landing gear …

Lean Blog Interviews

Lean Blog — 537: How Don Kieffer Applies Toyota Thinking to Modern Knowledge Work

Don Kieffer has spent more than fifty years redesigning how real work gets done. In this episode, he explains why so many improvement efforts stall—and how Dynamic Work Design offers …

Lean Blog Audio

Lean Blog Audio — Stop Forcing Change: Use These Motivational Interviewing Questions Instead

The blog post In this episode, Mark Graban explores why so many organizational change efforts stall—not because people are resistant, but because leaders rely on telling instead of asking. Drawing …

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