By Mark Graban
Read the blog post When I first came across the word kakorrhaphiophobia, I thought it might be one of those obscure terms you learn once and never use again. But the …
Episode page with links and more During my most recent visit to Japan (as part of a tour hosted by Katie Anderson), we spent time in several remarkable organizations where the …
Episode page with survey results and more When someone on your team makes a mistake, what happens next? Do they speak up–or stay quiet? Do leaders give feedback that demonstrates …
The blog post I'm honored to share that my workshop, “The Deming Red Bead Game & Process Behavior Charts: Practical Applications for Lean Management,” has been accepted for the 41st …
Read the blog post We all say mistakes are a part of learning. Or at least many of us do, as individuals. But how many organizations actually act that way? …
The blog post Thanks to NPR for their recent story about how today, April 23, 2025, marks the 40th anniversary of what is considered one of the biggest business or product marketing …
The blog post Are your improvement efforts falling flat, or are you constantly chasing red dots? Are you interested in improving the way we improve? I've had to re-tool my Cincinnati …
The blog post There’s a phrase I’ve been thinking about a lot lately: “You get your say, not always your way.” It’s a short sentence, but it says a lot. …
Read the blog post Since 2012, I've had the opportunity to visit Japan six times, each trip a deep learning experience–rich with lessons about Lean, Kaizen, leadership, culture, and continuous improvement. …
The blog post Nearly 30 years ago, I had my first real encounter with what not to do as a leader. I was working in a General Motors factory where …
