Just in Time Cafe Videos: The 5 Habits of Highly Effective Lean Leaders
The 5 Habits of Highly Effective Lean Leaders Why do some Lean implementations fail? There could be dozens of reasons, but there is one aspect worth focusing on—so we can …
The Just-in-Time Cafe Podcast — 70: Cutting Diamonds to Create Great Leaders, with Debbie Barnard
It’s Episode 70 and today’s highlight is Tracy and Elisabeth’s interview with Debbie Barnard, a 20-year process improvement veteran in the healthcare industry on assignment in Dubai—she’s got a surprise project you’ll find out about. We’ll let you in o…
Just in Time Cafe Videos: Cutting Diamonds to Create Great Leaders, with Debbie Barnard
Cutting Diamonds to Create Great Leaders, with Debbie Barnard It’s Episode 70 and today’s highlight is Tracy and Elisabeth’s interview with Debbie Barnard, a 20-year process improvement veteran in the …
The Just-in-Time Cafe Podcast — 69: Learning to Lead and Leading to Learn, featuring Katie Anderson
It’s episode 69 and the highlight is Tracy and Elisabeth’s interview with Katie Anderson, author of Learning to Lead, Leading to Learn chronicling her conversations with former Toyota leader, Isao Yoshino. We’re celebrating the book’s one-year anniversar…
The Just-in-Time Cafe Podcast — 68: Winning Customers by Keeping Promises, featuring Jeff Toister
It’s Episode 68 and Tracy & Elisabeth got to interview Jeff Toister about his latest book, The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises. Jeff took the classic product guarantee and came up with a formula to apply that…
The Just-in-Time Cafe Podcast — 67: Inventing a Lean Vaccine Super Station, Featuring Lilly Angelocci and Brian Hand
It’s Episode 67 and Tracy and Elisabeth get the scoop from Brian Hand and Lilly Angelocci of UC San Diego Health. We’ll get details of what drove the success of the vaccine super stations and how they’ve been improving healthcare with Lean. We’ll let you…
The Just-in-Time Cafe Podcast — 66: Care for People & Animals Drives Award-Winning Improvement, featuring Audrey Lang and Tina Nguyen
It’s Episode 66 and Tracy & Elisabeth find out how the San Diego Humane Society won the Employer-of-the-Year Award. Organizational leaders Audrey Lang and Tina Nguyen describe how their care-centered culture improves their ability to rehabilitate animals…
The Just-in-Time Cafe Podcast — 65: The Toyota Way Brings Kata Into the Mix, Featuring Jeff Liker
It’s Episode 65 and 16 years later, The Iconic Toyota Way gets a remodel. In this month’s interview, author Jeff Liker discusses his coffee talks with former student Mike Rother that led to a second edition. Tune in for Jeff’s take on artificial intellig…
The Just-in-Time Cafe Podcast — 64: Turning Problem Solvers into Innovators, Featuring Bella Englebach
Is creativity seen as “fluffy?” Is Six Sigma seen as “old hat?” Are you struggling to reconcile creativity with Lean problem solving? Check out this month’s interview with Bella Englebach, who’s new book, Creatively Lean, guides problem solvers to be bet…
The Just-in-Time Cafe Podcast — 63: Solving the People Problem
It’s Episode 63 of the Just-in-Time Cafe Podcast! Come join Tracy O’Rourke and Elisabeth Swan for a relaunch of their beloved Continuous Improvement gabfest. The highlight is their interview with Brett Cooper and Evans Kerrigan, Co-Founders of Integris P…