Lean Blog Audio — Doctors Bash “Taylorism” and “Toyota Lean”
In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some …
Lean Blog Audio — Wise Words from Mark Twain on Continuous Improvement
http://leanblog.org/audio115 A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn’t remember this …
Lean Blog Audio — Where Do Hospitals Get the Idea that Lean is Only
I had a bit of a new year’s resolution about being positive and not fretting about organizations that don’t “get it” when it comes to Lean. But, resolutions are meant …
Lean Blog Audio — Dr. Don Berwick is “Stunned” By How Few
http://leanblog.org/audio113 This article, from December, was floating around social media the other day (hat tip to Paul Levy):Don Berwick Offers Health Care 9 Steps to End Era of ‘Complex Incentives’ …
Lean Blog Audio — “If the Employees are Upset, it’s Not Really Lean”
How is it that we have two realities out there in healthcare… in parallel, Lean is awesome and Lean is horrible. It depends on where you are, unfortunately. I had …
Lean Blog Audio — Throwback Thursday: Humility is a Rare & Powerful Trait
Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we …
Lean Blog Audio — Simple Mixups & How Blaming Workers
When we see a simple error, even in something as silly as sports memorabilia, we would ask “why?” or “how?” instead of “who?” Blaming individuals doesn’t help… http://leanblog.org/audio110 — Support …
Lean Blog Audio — You Can’t Force Anyone to Change Their Minds or Actions
When I was at the recent Lean Startup Conference, somebody I know somewhat randomly introduced me to another attendee. As we chatted, I learned her background was social work and …
Lean Blog Audio — You Got Them to Do What? Getting a Hospital to Dedicate
How many times do we hear people say things like“We don’t have time for Lean” or “We don’t have time for Kaizen“? It happens a lot, right? As I’ve said …
Lean Blog Audio — Maybe We Should Call it “The Many Whys”
The “five” in the “five whys” methodology is not a magic number, be it Lean or Lean Startup approaches. http://leanblog.org/audio107 — Support this podcast: https://anchor.fm/lean-blog-audio/support