By Mark Graban
Last year, Joe Swartz and I hosted a workshop at his organization, Franciscan St. Francis Health in Indianapolis. We called it“Kaizen Live!” and it was designed as an opportunity to …
Alternate title:“Lean is an Integrated System. Of Course Just Implementing Pieces Leads to Failure.” Throughout the 10 years that I’ve been involved with Lean healthcare efforts, I’ve heard multiple stories …
At KaiNexus, we’ve been fortunate to have a good relationship with Professor Ethan Burris, from the University of Texas McCombs School of Business. He has done a lot of research …
In the article posted today, Pamela Hartzband, M.D., and Jerome Groopman, M.D. (the later the author of the popular book How Doctors Think), rant about all sorts of things… some …
http://leanblog.org/audio115 A hat tip goes to Brian Buck for sharing this quote via email recently. Samuel Clemens, aka Mark Twain, was a pithy and wise man. I didn’t remember this …
I had a bit of a new year’s resolution about being positive and not fretting about organizations that don’t “get it” when it comes to Lean. But, resolutions are meant …
http://leanblog.org/audio113 This article, from December, was floating around social media the other day (hat tip to Paul Levy):Don Berwick Offers Health Care 9 Steps to End Era of ‘Complex Incentives’ …
How is it that we have two realities out there in healthcare… in parallel, Lean is awesome and Lean is horrible. It depends on where you are, unfortunately. I had …
Humility is an important part of the Lean management philosophy… it also means being willing to admit that there is a problem. Humility means “we don’t really know so we …
When we see a simple error, even in something as silly as sports memorabilia, we would ask “why?” or “how?” instead of “who?” Blaming individuals doesn’t help… http://leanblog.org/audio110 — Support …
